Privacy Policy
Effective Date: July 2, 2026
Scope
This policy applies to the Grey Harbor website, including the contact and support form, and to related communications that begin through this site.
If a specific Grey Harbor application or service later publishes its own privacy policy, that product-specific policy will control for that product where it differs from this one.
Information We Collect
Grey Harbor may collect information you choose to provide directly through this site.
- Name, email address, and message content submitted through the contact or support form.
- Technical request data such as browser type, IP address, timestamps, and security or anti-abuse signals processed by hosting and bot-protection providers.
- Any follow-up information you choose to send in later email correspondence.
How We Use Information
Grey Harbor uses collected information only for legitimate business and operational purposes.
- To respond to general inquiries and support requests.
- To route messages to the correct internal inbox.
- To operate, secure, and improve the website and related support workflows.
- To investigate misuse, spam, fraud, or security incidents.
- To comply with legal obligations when required.
How Information Is Shared
Grey Harbor does not sell personal information submitted through this site.
Information may be processed by service providers that help operate the website and contact workflow, such as hosting, bot-protection, and email delivery providers.
- Cloudflare for website delivery, security, and Turnstile bot protection.
- An SMTP relay provider for routing form submissions.
- Other infrastructure or operational providers used to maintain the site or respond to requests.
Retention
Grey Harbor keeps personal information only for as long as reasonably necessary to respond to inquiries, provide support, maintain business records, enforce agreements, and protect the security and integrity of the site.
Retention periods may vary depending on the nature of the request and any legal, accounting, or operational obligations.
Your Choices and Requests
You may request access to, correction of, or deletion of personal information that you previously submitted through this site, subject to legal and operational exceptions.
To make a privacy-related request, use the support or contact channel listed on this website and include enough detail for Grey Harbor to identify the relevant records.
Certain privacy rights may vary depending on applicable laws and the user’s location.
Security
Grey Harbor uses reasonable administrative, technical, and organizational measures to protect information handled through this site.
No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Application Privacy Notice
This section applies to Grey Harbor applications, software platforms, and related services, including mobile applications, desktop software, web applications, hosted services, and other products operated by Grey Harbor.
Information Applications May Collect
Grey Harbor applications may collect limited technical, operational, gameplay, and usage-related information necessary to operate the application, improve reliability and gameplay stability, support application features and monetization systems, maintain service integrity, and diagnose issues.
This information may include:
- Device type and operating system version
- Application version and crash diagnostics
- Gameplay session activity and gameplay events
- Network and connectivity information
- Advertising or monetization interaction events
- Anonymous analytics and performance metrics
Grey Harbor applications are not designed to collect sensitive personal information such as government identification numbers, financial account information, or precise location data unless explicitly required for a specific feature or service.
Third-Party Services
Grey Harbor applications may use third-party providers, infrastructure platforms, SDKs, and operational services for functionality such as:
- Application hosting and backend infrastructure
- Analytics and crash reporting
- Advertising and monetization services
- Content delivery and security services
- Authentication, communications, or operational support services
Third-party services used by Grey Harbor may include, but are not limited to:
- Cloudflare for security and content delivery services
- Google Firebase for application infrastructure, analytics, and diagnostics
- Google AdMob for advertising and monetization services
These providers may process limited technical, diagnostic, usage, device, or network information as necessary to provide their services. Third-party providers operate under their own privacy policies and terms.
Grey Harbor and its service providers may use cookies, local storage, security tokens, and similar technologies as necessary to operate, secure, and improve the site and related services.
Advertising and Analytics
Grey Harbor applications may use analytics, diagnostics, and advertising services to understand application performance, improve reliability, measure engagement, detect abuse, investigate misuse, and support monetization.
Depending on platform settings, device configuration, and regional requirements, users may be presented with platform-level privacy or tracking permission prompts.
Where required, advertising or tracking-related permissions are controlled through platform consent systems and device privacy settings.
Internet Connectivity
Some Grey Harbor applications require an active internet connection to function properly. Certain gameplay systems, monetization features, online services, synchronization features, or content delivery mechanisms may not function while offline.
Children's Privacy
Grey Harbor applications may be available to a general audience, including users under 13 where permitted by the applicable app store rating and platform rules.
Grey Harbor does not knowingly request or require children to provide personal information directly. When Grey Harbor applications use third-party services such as analytics, diagnostics, advertising, or monetization providers, those services may process limited technical, device, usage, or advertising-related information as necessary to operate the application and provide their services.
Grey Harbor takes reasonable steps to limit personal information collection from children and to comply with applicable platform requirements and privacy laws. If you believe a child has submitted personal information, contact Grey Harbor so the information can be reviewed and removed where appropriate.
Cookies and Similar Technologies
Grey Harbor websites and services may use cookies, local storage, and similar technologies for security, operational reliability, fraud prevention, performance measurement, and basic site functionality.
Third-party providers used by Grey Harbor, such as infrastructure, analytics, security, or advertising providers, may also use cookies or similar technologies in accordance with their own privacy policies and platform requirements.
Users can manage or restrict cookies through their browser or device settings, though some functionality may be affected.
Changes to This Policy
Grey Harbor may update this Privacy Policy from time to time to reflect operational, legal, or product changes.
The updated version will be posted here with a revised effective date.
Contact
Questions about this Privacy Policy or privacy-related requests should be sent through the contact or support options provided on this website.